1. General Information
This policy outlines the secure payment procedures and data protection standards for www.handweavehub.com, operated by UAB Laspalda.
Legal Entity: UAB Laspalda
Registration No.: 304440701 / LT100010715919
Address: Darbo g. 12, Kaunas, 52104 Kauno m. sav., Lithuania
Billing Descriptor: Your transaction will appear on your bank statement as “HANDWEAVEHUB” or “UAB LASPALDA”.
2. Secure Payment Processing
All financial transactions are processed through Stripe, a leading global payment service provider.
PCI-DSS Compliance: We adhere to strict Payment Card Industry Data Security Standards.
Data Security: All payment information is transmitted via Secure Socket Layer (SSL) encryption. UAB Laspalda does not store, process, or have access to your full credit card numbers or security codes (CVC).
User Experience: No additional Stripe account is required to complete your purchase.
3. Accepted Payment Methods
We offer a variety of secure checkout options to suit our international customers:
Major Cards: Visa, Mastercard, American Express.
Digital Wallets: Apple Pay, Google Pay.
Note: Available methods are automatically localized based on your region and device settings to ensure a seamless checkout experience.
4. Fraud Prevention & Transaction Review
To protect our customers and maintain a secure marketplace, all transactions are subject to real-time risk assessment.
Monitoring: We utilize advanced fraud detection tools provided by Stripe to identify and prevent unauthorized activity.
Verification: In rare instances, we may perform additional identity verification before an order is dispatched to ensure the legitimacy of the transaction.
5. Data Protection (GDPR)
In accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Lithuanian national law:
Purpose: We only process personal data necessary for order fulfillment, secure payment handling, and legal compliance.
Integrity: Your data is never sold to third parties. We only share essential information with our payment (Stripe) and logistics partners to complete your delivery.
6. Cookies & Consent
Our website utilizes essential cookies to manage your secure session and shopping cart. In compliance with EU ePrivacy directives, non-essential cookies are only activated upon your explicit consent via our cookie management banner.
7. Dedicated Support for Payment Enquiries
If you have any questions regarding a charge or your data privacy, our support team is ready to assist:
Email: woven@handweavehub.com
Telephone: +370 067769600
Response Commitment: We aim to respond to all payment-related inquiries within 24 hours (excluding weekends and public holidays).
8. Governing Law
This policy is governed by the laws of the Republic of Lithuania and applicable European Union regulations concerning electronic commerce and financial data security.