1. Introduction
This Privacy Policy outlines how UAB Laspalda, operating as Handweavehub, handles personal data through www.handweavehub.com. As a Lithuanian entity, we operate in strict accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the laws of the Republic of Lithuania.
2. Data Controller
Legal Entity: UAB Laspalda
Registration No.: 304440701
VAT No.: LT100010715919
Address: Darbo g. 12, Kaunas, 52104 Kauno m. sav., Lithuania
Email: woven@handweavehub.com
3. Data Collection & Purpose
To fulfill our contract with you and ensure website security, we collect:
Identity & Contact: Name, email, telephone, and delivery/billing address.
Transaction Data: Order history and fulfillment status.
Technical Data: IP address and session details used for fraud prevention and website optimization.
Legal Basis: Processing is necessary for the performance of a contract (Art. 6(1)(b) GDPR), compliance with legal obligations (Art. 6(1)(c)), and our legitimate interest in securing our platform against unauthorized transactions.
4. Secure Payment Processing (Stripe)
Your payment security is our priority.
All credit/debit card transactions are processed via Stripe.
UAB Laspalda does not store or have access to your full card numbers or CVC codes.
All data transfer is encrypted via Secure Socket Layer (SSL) technology, and Stripe maintains full PCI-DSS compliance to ensure your financial information is handled at the highest security standards.
5. Third-Party Disclosures
We only share data with essential partners to complete your order:
Logistics Partners: To dispatch your woven goods from our Kaunas warehouse.
Payment Providers (Stripe): To securely process payments and manage risk/fraud screening.
Regulatory Authorities: Only when mandated by Lithuanian or EU law.
6. Data Retention & Anti-Fraud
We retain personal data only as long as necessary:
Accounting Records: Invoices and transaction data are kept for 10 years to comply with Lithuanian tax laws.
Security Logs: Retained for a limited period to monitor for fraudulent activity, protecting both the consumer and the merchant.
7. Your Rights & Recourse
Under GDPR, you have the right to access, rectify, or erase your data, and to restrict or object to its processing.
Contact: To exercise these rights, email woven@handweavehub.com.
Supervisory Authority: You also have the right to lodge a complaint with the State Data Protection Inspectorate of Lithuania (VDAI).
8. Cookies
Our website uses essential cookies to manage your shopping cart and session. You can adjust your browser settings to refuse cookies, though some website features may become unavailable.